• Shipping & Delivery

  What are the shipping costs for my Pocket Squares For Men?

  All items are shipped free of charge via Royal Mail to our loyal customers.

  How long will it take for my pocket square to arrive when I place my order?

  Goods are always dispatched the same day as order placement (before 3pm). For orders after this time, your hankies will be dispatched the following working day. Royal Mail advises one to three working days for the delivery of their parcels, however, in most cases it is only one or two. Therefore, please allow between 48 and 72 for the delivery of your items to you within the UK after initial order placement.

  Can I have my pocket square shipped for the following day?

  Absolutely! We have the team here in the office ready and raring to go to get your handkerchiefs and pocket squares out to you. If you need it sooner, then please e-mail us at info@menspocketsquares.co.uk with the subject heading ‘Next Day Delivery’ and we will ensure your order is made our highest priority. There may be extra postage charges, but these will be minimal.

  What should I do if I have not received my pocket square?

  If you have yet to receive your pocket square after five working days of placing your order, please contact us via e-mail and we will be able to log into our online tracking portal and let you know exactly where your parcel is and most importantly, when your handkerchief for men is likely to be delivered.

  Can pocket squares be shipped outside of the United Kingdom?

  They certainly can! A full list of International shipping countries can be found on our International Delivery page. Delivery costs range from £3 (Ireland) to £10 (Australia and New Zeeland). Our brand is growing internationally and we are delighted to share our range of men’s pocket squares with you.

• Privacy & Security

  Your online privacy is of maximum significance to us. Our payment merchant is fully PCI compliant and every checkout page is processed with secure SSL encryption. For more information on this, please visit our secure shopping page. We do not pass on your details to any third party companies and our newsletter subscribers have the option to unsubscribe at any time by following the appropriate link within our e-mails. Our dedicate online server secures your personal information further and our annual security patch updates ensure there's no safer place on the web to shop for your favourite mens pocket squares.

• Returns & Replacements

  Returning and Exchanging Your Pocket Squares

  Customer satisfaction is our main aim, therefore all items purchased from Men’s Pocket Squares may be returned to us within 28 days in exchange for a full refund. This 100% money back guarantee mirrors the belief and confidence we have in all of our pocket squares for men as we guarantee only the best products are made available to our loyal customers. All refunds can take up to 5 working days to be credited back to your payment method.

  Please note: The continual usage or physical damaging of any product, or its packaging may seriously harm the possibility of our quality control department granting a full refund. However, this is in extremely rare circumstances

  Please also note: Men’s Pocket Squares cannot be held responsible for the loss or damaging of products during their return to us. Therefore, we recommend using secure packaging and using a curriers tracked service. Although our hankies for men are very durable, please remember to pack them well.

  Exchange Policy

  Due to the potential complexity of getting your look just right, we understand that sometimes customers may wish to exchange items purchased via our online pocket square store. Therefore, we have attempted to make the process of an exchange as easy and as customer friendly as possible.

  Firstly, please contact us stating your original Pocket Square order number along with your new desired products. Secondly, return your goods back to our FREEPOST address, which will be given in a response by us, confirming that your new products have been allocated to you. Thirdly, securely return your pocket square(s) back to us and await our contact.

  Please note: The damaging of any packaging or clear use of any product may seriously restrict the possibility of our quality control team being able to grant you a complete exchange. Under these very rare circumstances your original goods will be sent back to you and as a result, an exchange will not be able to take place.

  Upon receipt of your goods back to our premises and after their quality inspection, one of our devoted and customer friendly sales team will deal with your exchange as a matter of priority. If your requested exchange results in a positive credit being owed to you, please allow up to 5 working days for the difference to be credited back to your original payment method. If however, your requested exchange results in a balance being owed by you, we will send you a link in order for you to complete this payment and the overall transaction.

  Please note: Male Pocket Squares reserve the right to hold any goods until full payment has been made, if funds are owed by a consumer after an exchange of goods request.

  Please also note: None of our customers will be liable for any additional postage costs incurred by your products exchange and if you were entitled to a free gift due to the value of your original order, this does not have to be returned along with your exchanged goods.

• Ordering

  Checking My Order Status

  To check the status of your Men’s Pocket Squares order it’s quick and simple. Go to the orders and returns link at the bottom of each page and follow the instructions. You will need your order number and email address. We endeavor to ensure our orders are packed and shipped as quickly as possible and aim to give as much transparency to our customers to view the status of your purchase.

  Amending My Pocket Squares Order

  Due to the sheer amount of product variability available through menspocketsquares.co.uk and therefore varying nature of amendment requests, please contact our sales team and quote your order number. We will attempt to answer your enquiry within 12 hours. If your item has already been dispatched we must treat your order amendment as an exchange.

  Cancelling My Pocket Squares Order

  Firstly, it is important that your order has not been dispatched. If your men’s hankie(s) have been dispatched then we must treat your cancellation as a return. However, if your order has not been dispatched please contact our sales team quoting the order number, cancellation in the subject and we will endeavor to respond with a resolution as swiftly as possible (usually within 12 hours). Please allow up to five working days for your funds to be credited back to your method of payment.

• Payment, Pricing & Promotions

  Payments are made with our completely secure PCI compliant payment merchant, meaning your details are not stored on any of our databases. Your online security is absolutely paramount and your funds will be immediately deducted from your payment method. You also have the option to pay with PayPal, or if you prefer, by sending us a cheque. Please visit our helpful Payments page for further information. Pricing remains competitive. If you see the same product elsewhere online, we promise to match that price. Delivery is free and there are no hidden costs involved with finding and purchasing your favourite hankies. Promotions of course, run from time to time. We reserve the right to withdraw any promotion at any given time, subject to product availability.

• Viewing Orders

  Viewing your pocket squares order really is nice and easy. Follow the Orders and Returns link at the bottom of every page and follow the instruction from there to see the exact status of your order. After you have purchased your handkerchief(s) it will have a status of processing and once it is shipped you will receive a confirmation e-mail.

• Contact Us

  e-mail: sales@menspocketsquares.co.uk

  Telephone: 07740102114

  Registered Office: MPS LTD, PO Box 377, Hastings TN34 9HX

A Message from Men’s Pocket Squares

With years in the business, we have built up a team of helpful staff and dedicated designers. Your entire shopping experience with us will be quick, simple and sophisticated. For now, enjoy browsing our online pocket squares shop and if there’s anything else you’d like to know, feel free to get in touch.

Bringing Character to your Pocket – Men’s Pocket Square Team